Filelocker and Storagecraft. We got 'em. We know 'em. File sharing via secure Filelocker and onsite and cloud backup with Storagecraft. We use the best products.
Simplehelp! Great remote software; no need to install software, just click and run (well, a couple more steps than that). Onsite support, remote support. We can take care of it.
Break & Fix, maintenance, planning, installations. We can do it all. We know computers; we know networks; we know data.
Networks can be notorious to troubleshoot. What part of the network is giving trouble? From network cards, through cabling, to switches, servers, the Internet. We can find the problem and fix it.
We value security. Current and active anti-virus with an addition of anti-malware and backup. BACKUP. BACKUP, BACKUP, BACKUP. BACKUP: The Ultimate Security. We cannot stress it enough: Backup your data. Know what data you have to backup and back it up. Keep this in mind: “Automated Processes Fail. Backup is an Automated Process. Backups will Fail.” Regularly and diligently monitor your backup. Or let us do it for you.
At CC&N, we believe it is in the best interests of everyone to stay current with technology. We do not believe in change for change’ sake. We would like to see upgrades before it becomes necessary. We will do our best to educate you, but will continue to support your computers and networks at the level of technology you are comfortable with.
17 years experience in the tech industry: Windows 3.1, 3.11, Windows 95, 98,
ME, 2000, NT 3.5 and 4, XP, Vista, 7, 8, 10 (?), Mac, Linux, SMTP, POP, IMAP, TCPIP, DNS, DHCP, Registrars, hosts, 2400 BAUD, 14.4, ISDN, ADSL, DSL, T-1, Fiber, modems, routers, Internet, cloud, backup, restore, data, bit, byte and many other words, non-words, acronyms, jargon . . . We have seen and worked on many technologies. They are all different, yet, all the same. “The more things change, the more they stay the same,” seems to be quite apropos.
We will help any way we can. We value personal communication. Some regard anything but in person as impersonal. We regard it all as personal. It all depends on the situation. We strive to meet every situation with the correct response. Sometimes it is an on-site visit, others a phone call, for some a text will suffice, others a long email or maybe a remote session into a computer or server. In any case, all are valid forms of communication, each with their own strengths and weaknesses. We strive to do what is needed when it is needed, no matter the form of communication. The communication is what is important, not the method.
We get it. You just want it to work. Sit down, do your work, leave, do it again. PCs, Macs, Phones, Tablets, Servers, Routers, Modems, Internet, Domain Names, Email. They don’t always all work! But, they can most of the time. Let us help you work more efficiently. The technology is here, let us help you. Please call, text, email. We will do all we can to serve you as soon as we can.